But we’ve partnered with the best claims team to make sure you get paid quickly.
Our claims team is one of the best in the business and has been doing this since the 1950’s so you can be sure that any issues you have will be taken care of promptly.
If you are currently in the hospital
If you arrive at the hospital or any other facility incapable of treating your injuries and need to be transported to the nearest facility capable of providing the appropriate care, you do not need approval from the Assistance Company.
If you then wish to be transferred to another hospital, your home, need someone by your side or need to have your child under the age of 18 returned home (with an attendant if needed), you must call the Assistance Company at 1-877-984-7437 to receive approval
If you are back home
If you have received a bill and need to file a claim, download and fill out the attached claims form, and email or mail your claim to:
Starr Indemnity & Liability Claims Department
1601 Market Street, Suite 1800, Philadelphia, PA 19103
If you have questions about filing a claim call 855-782- 7725